FAQ

PAYMENT

Unfortunately at the moment we only accept PayPal for all international orders.

REFUND POLICY

Before placing an order, please ensure your address is accurate (including house, apartment, or dorm numbers) to avoid delays.

Once your package is shipped, we are not responsible for any loss or theft. In such cases, contact your local post office promptly.

Refunds and exchanges are only available for damaged/defective items or incorrect deliveries. If you ordered the wrong size, kindly make a new purchase.

For applicable refunds, contact us and we'll respond as soon as possible.

Thank you for your continued support.

DELIVERY

International orders outside of Kazakhstan will be delivered in 2-4 weeks from date of purchase.